Manage or cancel your subscription

Open the billing portal from the Account view to update your card, change plan, cancel, or get a refund.

Arkyvst uses Paddle, a third-party payment provider, for checkout and recurring billing. Paddle handles all card processing — Arkyvst never sees or stores your card details.

Change or cancel

Open the sidebar, go to the Account view and click Manage billing. That opens your Paddle customer portal, where you can update your card, switch between monthly and yearly, change plan, cancel, or download invoices. The same portal is linked from your purchase confirmation email. Cancelling stops future charges; you keep access until the end of the period you've paid for.

Refunds

If Arkyvst isn't a fit, you can get a full refund within 14 days of your initial purchase. Just email info@arkyvst.com.

On a Team plan, the number of seats is part of your subscription. Change seats from Settings → Team in the sidebar (not in the portal); adding seats is charged pro rata right away, removing them credits your next invoice — see Manage your team.

More in Plans & billing

Still need a hand? Ask Ask Arkyvst in the sidebar (avatar menu → Help), or email info@arkyvst.com — a real person replies.