Tags aren't showing up on another device
Why tags might lag between devices, and how to force a refresh.
Your tags sync through Arkyvst's backend, so they should appear anywhere you sign in with the same account. If a device is behind:
- Make sure you're signed in with the same Google account on both devices.
- Give it a moment — sync happens in the background and can take a few seconds to catch up.
- Reload the Google Drive tab to pull the latest.
On a Team plan, a teammate's change appears for you the same way — after a brief sync. If tags still don't line up after a reload, email info@arkyvst.com.
Check you're in the right workspace, too — if you belong to more than one, the active one determines which tags you see.
Still need a hand? Ask Ask Arkyvst in the sidebar (avatar menu → Help), or email info@arkyvst.com — a real person replies.